Privacy Policy for Miracles Home Care
Effective Date: 10/01/2024
Miracles Home Care (“we,” “us,” “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or provide information to us directly. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data.
Information We Collect
We collect personal information that you voluntarily provide to us through forms, including but not limited to:
– Name
– Phone number
– Email address
– Mailing address
– Social Security number (for employment purposes)
– Employment information (e.g., job applications, references)
– Health information (for care purposes)
We also collect data when you use our services, including any interactions through text messages, phone calls, and emails.
How We Use Your Information
We use the information we collect in the following ways:
– To provide services: Including home care, employment services, or processing employment applications.
– Communication: To contact you for appointment reminders, important updates, and other relevant notifications via SMS, phone, or email.
– Employment purposes: Including evaluating candidates for employment and fulfilling obligations related to employment laws.
– Compliance: To comply with legal obligations and maintain accurate records.
SMS Communication and Consent
By providing your phone number to Miracles Home Care, you consent to receive SMS messages for appointment reminders, important updates, and other notifications. You may opt out of these messages at any time by replying **STOP**. Message and data rates may apply.
How We Share Your Information
We may share your information in the following circumstances:
–SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.
– Legal requirements: When required by law or to protect the safety, rights, or property of Miracles Home Care, our employees, clients, or the public.
We do not sell or rent your personal information to third parties.
How We Protect Your Information
We implement reasonable security measures to protect your data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.
Your Data Rights
You have the right to:
– Access and request a copy of the personal information we hold about you.
– Correct or update your personal information.
– Withdraw your consent for processing your information, including opting out of receiving SMS messages.
To exercise any of these rights, please contact us at:
Email: [email protected]
Phone: (267)961-5801
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Miracles Home Care
Email: [email protected]
Phone: (267)961-5801
Address:2748 Hellerman St, B, Philadelphia, PA 19149
This policy covers SMS consent, data handling, and general privacy practices.
Terms and Conditions
1. Caregiving Services
Miracles Home Care connects clients with highly vetted, professional caregivers tailored to individual needs. Our care coaching service provides personalized guidance to help families navigate caregiving challenges.
2. Messaging and Communication
Frequency: Clients may receive SMS or email communications related to service updates, care plans, or important notifications.
Fees: Standard messaging and data rates from your carrier may apply.
Opt-In: By providing your contact information, you consent to receive SMS communications.
Opt-Out: To stop receiving SMS messages, reply “STOP” to any message or contact us directly.
For more details on how we handle your personal information, view our Privacy Policy.
3. Responsibilities
Miracles Home Care ensures all caregivers meet rigorous vetting standards and comply with care quality guidelines. Clients are responsible for providing accurate and up-to-date information necessary for service delivery.
4. Limitation of Liability
Miracles Home Care is not liable for any indirect or incidental damages arising from caregiving services, including delays or interruptions. Clients agree to inform Miracles Home Care of any service concerns to ensure timely resolution.
5. Updates and Contact
These terms may be updated as necessary, with changes effective upon posting to our website. For inquiries or assistance, contact us at:
Email: [email protected]
Phone: 267-961-5801
By engaging Miracles Home Care, you acknowledge and accept these Terms and Conditions, designed to ensure a professional and stress-free caregiving experience.